Frequently Asked Questions
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Q. My windows are old and drafty. What's the best way to replace them? Q. What about air filtration?
A. The American Classic windows offer a full interlock at the meeting rail, which helps protect your home against the elements. The American Classic window more than doubles the acceptable air infiltration rate standard in the industry. Q. You say you have the best warranty in the industry. Could you explain that please?
A. We have what we call the Triple Guarantee. That includes the lowest price guarantee, the energy savings guarantee and 100% customer satisfaction guarantee. You will virtually never spend another dime on your windows. Our warranty covers seal failure and even breakage-forever! Your warranty is only as good as the company behind it. New Windows for America stands behind every window it installs meaning peace of mind for you. Our warranty is even transferable should you choose to sell your home. Q. Is the New Windows for America window an American-made window?
A. Although a lot of manufactures claim their windows are American -made, many in fact may be imported from Canada and other foreign countries. We can assure you that every New Windows for America window is manufactured right here in this country, under the strictest guidelines. Q. Can I install my windows myself or do I need a professional to do it?
A. You may attempt to do-it-yourself, but if your replacement windows aren't the exact size or installed properly, your warranty is of no use to you. You may be defeating the purpose by reducing the energy efficiency, and even cause structural damage to your home. In the long run it could cost you more to do-it-yourself. A trained professional can help you avoid problems such as these and get the job done in a timely efficient manner. Because we have a wider selection of products than a lumber yard or home center, our window consultant can assist you in selecting the New Windows for America Window System that is absolutely right for you. Q. What is a U-factor?
A. The U-factor is a standard measure of heat transfer through an entire window unit. The methods for measuring U-factor ratings were developed by the National Fenestration Rating Counsel (NFRC) at the request of the U.S. Department of Energy and the Federal Trade Commission. The U-factor tells you how much heat would escape through the entire window unit in winter, and how much of your air-conditioning would leak out during the summer. The lower the U-factor, the better the window's insulating ability. (A window's U-factor is the reciprocal of it's R-factor, they both measure it's insulating ability. Look for windows with low U-factors and high R-factors.) |
